Errors

Understand and resolve common errors within the Crossmint system

Crossmint offers a few different kinds of errors. See below for instructions to resolve errors you may have seen.

Error MessageEnvironmentResolution
Not Enough CreditsProduction (https://www.crossmint.io)You've run out of api credits. Visit the billing page in our developer console to purchase more!

https://www.crossmint.io/console/billing
Not Enough CreditsStaging
(https://staging.crossmint.io)
You've run out of api credits on staging. Reach out to [email protected] with the subject "More Staging API Credits" to receive a top up of staging credits.
Infinite loading on checkoutStaging / ProductionCheck your developer console to view the error. If the error does not make any sense please contact the support team in our discord.